Some of our products come with a local warranty which covers manufacturing defects for up to 1 year. The brands we carry which limited local warranty include:
- 1Zpresso Coffee
- Timemore Coffee
*Not all products under these brands come with warranty. Please check the product listing page for details.
Products which come with local warranty will be delivered with a Warranty Registration card which provides instructions to register the product's warranty. Alternatively, please register your product warranty here.
Warranty registration should be completed within 7 days of receiving the product to be considered valid.
Warranty coverage does NOT include :
- Cosmetic damages (scratches, blemishes, manufacturing cosmetic imperfections)
- Products that have been damaged directly or indirectly from the use of a third party product.
- Products damaged as a result of washing with water or in constant contact with water.
- Products damaged as a result of connection to current or voltage sources that are otherwise marked on the product itself.
- Products damaged as a result of misuse caused by improper repair.
- Products for which a consumer has no Proof of Purchase or for which the applicable Warranty Period has expired.
- Products damaged as a result of wear and tear.
- Product damaged as due to improper used, mishandling, accident or failure to follow operating instructions.
Warranty claims can only be made for products with a valid warranty registration.
Brew Simply Co. will not responsible for any goods that are damaged due to improper use.
For any warranty claims, email us at firstname.lastname@example.org with your order number and purchase date.